Outside Service Team: Run to Keep You Running

For many businesses, the most important thing is staying up and running.

For Brehob’s Outside Service Group, keeping you up and running IS our business. 

Whether you need a new part delivered to a jobsite, or on-location preventative maintenance to stave off unscheduled downtime for breakdowns and repairs, the Outside Service Team is ready to step in to help you keep the wheels of your operations turning. 

From air compressors, dryers and related equipment, to crane and hoist, to electrical equipment, our skilled and professional team of technicians understand the urgency that comes with any needed intervention – and respond in kind. 

Your issue will be treated like a priority from your very first touch with our Outside Service Team. One of our seven helpful customer care specialists will take your call, listen to your concerns, and dispatch a solution – often on the next day. No matter where you’re located in our service area, there’s a team of experienced technicians ready to be deployed to help – for example, our Indianapolis location has 25 Outside Service Team field members out solving problems for our customers every single day. 

Brehob’s Outside Service Team members come from varied backgrounds, including past contractors, former military service members, and other mechanical and electrical service professionals. Some of our technicians have as much as 40 years of experience, and all our service managers bring multiple decades of experience to the table. Once they’re part of the Brehob team, we provide training specific to the equipment we sell and service and cross-train them so they’re ready to respond to everything and anything our customers can dish out.

Did thermal imaging on an electrical panel show hot spots that will be problems down the road? We can help with that. 

Having air circulation issues in your facility? We can balance and clean all your fans, bearing, belts and air handlers to improve air flow and stop those fans from vibrating. 

No problem is too big, and no challenge is too niche. No matter what you throw at us – we’ve probably seen it before, and we’re ready to troubleshoot a solution until we find something that works. 

That mentality is especially true in today’s challenging environment. Our Outside Service Team is constantly looking for ways to work around supply chain issues to get you what you need to get up and running. Not only do we stock parts for the equipment we sell and service – with several million parts in inventory at all times – we also make consumables in our inventory for our maintenance customers. Essentially everything we do, we do to give our customers more up time, prevent future maintenance issues, and save them money.

But the Outside Service Group doesn’t just make life better for our customers – it helps Brehob continue to be successful, too. By fixing issues correctly the first time and standing behind our work, the Outside Service Team are ambassadors of good service, and preeminent customer care. Fixing problems is what we do – and this team helps Brehob live that promise authentically and confidently, no matter what the challenge. We stand behind everything we do – and we keep working until it’s done right.

Want to learn more about our Outside Service Team and how they help keep you running? Or, are you a skilled technician looking for your next career move? Learn more here.